1. Information We Collect

1.1 Account Information

When you create an pluug Messenger account, we collect:

• Phone number (for Telegram authentication)
• Profile information you choose to provide
• Device information for security purposes

1.2 Usage Data

We collect anonymous usage data to improve our service:

• App performance metrics
• Feature usage statistics
• Crash reports and error logs

2. How We Use Your Information

We use your information to:

• Provide and maintain the pluug Messenger service
• Authenticate your Telegram account
• Improve app performance and user experience
• Send important service updates and security notifications
• Prevent fraud and ensure security

3. Data Security

3.1 Encryption

All data transmitted through pluug Messenger is encrypted using industry-standard protocols. Your messages are protected with end-to-end encryption.

3.2 Storage

We store minimal data on our servers. Most of your information remains on your device and Telegram's servers.

3.3 Access Control

We implement strict access controls and regularly audit our security measures to protect your data.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in these limited circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in app operations (under strict confidentiality agreements)

5. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of non-essential data collection
• Export your data

6. Third-Party Services

pluug Messenger integrates with Telegram's API. Please review Telegram's privacy policy for information about how they handle your data.

7. Children's Privacy

pluug Messenger is not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes through the app or via email.

9. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

• Email: pluug-privacy@routro.com
• General support: Contact Us